Privacy Policy

The short version

• We collect only what we need to run the service.
• We do not sell your personal information. We never have. We never will.
• We do not run advertising on Compass and we do not share your data with advertisers.
• Compass's AI features are powered by OpenAI. To generate guidance, we send OpenAI the information described under "How AI is used." In our mobile apps, we ask your permission before sending it.
• Your AI mentor conversations, assessment answers, plans, and decisions are stored so you can come back to them — and you can export or delete all of them at any time from your Settings.
• Compass is a thinking tool, not a regulated professional service. Please read the Terms of Service alongside this policy.

What we collect

When you create an account, our authentication provider records your email address, a hashed password (or your chosen single-sign-on identity), and basic profile metadata such as your display name. While you use the service, we store the content you create — assessment answers, generated archetype profiles, saved career paths, plans, daily tasks, decisions, mentor conversations, voice transcripts, and any notes or reflections you choose to write. We also collect minimal technical telemetry (request timestamps, error logs, basic device and browser information) so that we can keep the product working.

How we collect it

• Directly from you — when you create an account, answer assessments, type or speak to the mentor, and write goals, reflections, decisions, and notes.
• Automatically — technical telemetry and error reports generated as you use the service.
• From our providers — your sign-in identity from our authentication provider, and your subscription status from Apple or Stripe. We never receive your full payment card details.
• On your device — the mobile apps keep unfinished drafts and assessments taken without an account on your device until you submit or clear them.

Why we collect it

We use this information for one purpose: to deliver Compass to you. That includes authenticating your account, generating your archetype and plans, personalizing the mentor's responses, showing you the right tasks on the right day, fixing bugs, and keeping the service secure. We do not profile you for advertising. We do not enrich your data with third-party data-broker information.

How AI is used

The mentor, the archetype, profession matches, plans, insights, and many other features are produced by large language models provided by OpenAI, L.L.C. ("OpenAI"). To generate them, Compass sends OpenAI the parts of the following information that a feature needs:

• Your assessment answers and the profile built from them
• Messages you send the mentor, and the audio and transcripts of voice conversations
• Details you add to your profile: personal context, lifestyle preferences, goals, and mentor memories
• Your reflections, check-ins, decisions, plans, and tasks
• Professions you explore or save

We use OpenAI to: build your archetype and assessment results; write the mentor's replies, in text and in voice calls; rank and explain profession matches and simulate a day in a profession; create plans and daily tasks; summarize your profile into mentor memories; produce insights, weekly invitations, and monthly letters; and check messages for safety concerns using OpenAI's moderation service. If you take the assessment without an account, your answers are sent to OpenAI to build your profile but are not stored on our servers.

Your password and payment details are never sent to OpenAI. Text requests reach OpenAI through the AI gateway of our hosting provider, Replit; voice conversations stream directly from your device to OpenAI using a short-lived credential that only works for that call.

OpenAI acts as our service provider. Under OpenAI's API data policies, data sent through its API is not used to train OpenAI's models and is retained for no more than 30 days for abuse monitoring before it is deleted, unless the law requires otherwise. We rely on these commitments, together with OpenAI's security controls, to give your data protection equal to the protection described in this policy.

Your permission. In the Compass iOS and Android apps, we show you what will be sent and to whom, and ask your permission before any of your personal data is sent to OpenAI. You can withdraw permission at any time in More › Privacy & data. If you don't give permission, or withdraw it later, features that need AI are unavailable, but the rest of Compass keeps working — including goals, tasks, browsing professions, account settings, subscription management, data export, and account deletion.

AI output is probabilistic and may be inaccurate or out of date — please treat it as a starting point for your own thinking, not as professional advice.

Who we share data with

We rely on a small number of trusted service providers to run Compass: Replit (cloud hosting and AI gateway), a managed database provider, Clerk (authentication), OpenAI (AI processing, as described above), Sentry (error monitoring), and Apple and Stripe (subscription payments). These providers process data only on our instructions and only to deliver their service to us. We do not sell your personal information to anyone. We do not share it with advertisers or data brokers. We may disclose information if we are legally required to do so by a valid order from a competent authority, or to protect the safety of our users or the public.

Your choices and rights

You can export everything we hold about you as a single download, and you can delete your account — and every record associated with it — from your Settings page at any time. Deletion is real: once it completes, your records are removed from our active systems, with residual copies expiring from routine backups within a short retention window. Depending on where you live, you may have additional rights under local data-protection law (such as access, correction, restriction, portability, or the right to object). The export and delete tools provided in Settings are designed to satisfy these rights for users everywhere. If you need something else, contact us at admin@myjobapppro.com.

International data transfers

Compass is operated as a single global service. Your data may be stored and processed in countries other than the one you live in, including in jurisdictions whose data-protection laws differ from yours. By using Compass, you understand that your data may travel across borders for the purposes described in this policy.

Data retention

We keep your data for as long as your account is active. When you delete your account, we delete the underlying records. We may retain a minimal record of the deletion event itself, and anonymized aggregate metrics that no longer identify you, for legitimate business and security purposes.

Security

We use industry-standard measures to protect your data in transit and at rest. No internet service can guarantee perfect security, and we do not promise one. If we become aware of an incident affecting your data, we will notify you as required by applicable law.

Children

Compass is intended for use by adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has created an account, please contact us at admin@myjobapppro.com and we will remove the account.

Changes to this policy

We may update this policy from time to time. When we make a material change, we will update the "Last updated" date at the top and, where appropriate, notify you in-product. Continued use of Compass after a change takes effect means you accept the updated policy.

Contact

Questions about this policy or about the data we hold on you can be sent to admin@myjobapppro.com. Compass does not operate live customer support; we read every message and reply when we can.